Refund policy

At Thrive Mental, we are committed to providing the best possible service to our patients. We offer refunds under specific conditions:

- Refunds are only available to patients who have not used any (zero) minutes of their allocated session time for the period in question.
- Refunds will be processed to the original form of payment used at the time of purchase.

If you meet these criteria and wish to request a refund, please contact our customer support team. We are here to help and ensure your satisfaction with our services.